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Community / support / Linux Mint 22 app doesn't start
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Originally from @Ludwig
Hi, this is a general question for linux users. I recently installed Linux Mint 22 and tried to install S3 Driveapp. But all three possibilities (AppImage, Deb., and Flathub) did not work. So I tried to use Web version via Falkon browser. While now I'm able to upload files properly, when I tried to upload folders, it says "Dialog dismissed or directory not accessible". It is wierd, because if I try to upload files in the folder it works, but if I try to upload folder, it does not work. Is is a problem of Mint? Thanks!
https://discord.com/channels/1069654792902815845/1069654792902815848/1268125481639608320
7:36 PM
Thanks for your report. You are probably first one to report an issue on Linux Mint 22 given it was released just a 6 days ago. Once you start the app using either .deb, AppImage or Flatpak format, can you send the console output, it may look similar to this: flutter: Failed to init launchAppAtStartup. Unsupported operation: isEnabled flutter: App version: 1.9.7 flutter: App config initialized flutter: preFutureInit() flutter: Initializing auth flutter: postFutureInit() flutter: initState() flutter: postInitSystemTray() flutter: postInitSchemeUrlListener() method call InitAppWindow method call InitSystemTray method call CreateContextMenu value_to_menu_item type:label, label:Show value_to_menu_item type:label, label:Hide value_to_menu_item type:label, label:Start drive mount value_to_menu_item type:label, label:Stop drive mount value_to_menu_item type:label, label:Clear mount cache value_to_menu_item type:label, label:Start WebDav value_to_menu_item type:label, label:Stop WebDav value_to_menu_item type:label, label:Support value_to_menu_item type:label, label:Visit Website value_to_menu_item type:label, label:About value_to_menu_item type:label, label:Changelog value_to_menu_item type:label, label:Logs value_to_menu_item type:label, label:Version 1.9.7 method call SetContextMenu Thanks! (edited)
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Hi, when I try to run AppImage, I see this in my console: Downloads/S3Drive-x86_64.AppImage' Gtk-Message: 14:31:27.566: Failed to load module "xapp-gtk3-module" package:media_kit_libs_linux registered. flutter: Failed to init launchAppAtStartup. Unsupported operation: isEnabled flutter: App version: 1.9.2 flutter: App config initialized flutter: preFutureInit() flutter: Initializing auth flutter: postFutureInit() flutter: initState() flutter: postInitSystemTray() flutter: postInitSchemeUrlListener() method call InitAppWindow method call InitSystemTray SystemTray::set_system_tray_info title: (null), icon_path: /tmp/.mount_S3DrivIwKrTD/data/flutter_assets/assets/logos/logo_42.png, toolTip: (null) method call CreateContextMenu value_to_menu_item type:label, label:Show value_to_menu_item type:label, label:Hide value_to_menu_item type:label, label:Start drive mount value_to_menu_item type:label, label:Stop drive mount value_to_menu_item type:label, label:Clear mount cache value_to_menu_item type:label, label:Start WebDav value_to_menu_item type:label, label:Stop WebDav value_to_menu_item type:label, label:Support value_to_menu_item type:label, label:Visit Website value_to_menu_item type:label, label:About value_to_menu_item type:label, label:Changelog value_to_menu_item type:label, label:Logs value_to_menu_item type:label, label:Version 1.9.2 method call SetContextMenu flutter: Initializing auth Gtk-Message: 14:31:35.581: Failed to load module "xapp-gtk3-module" My first impression was that it is probably not a bug in app, but some missing libraries in Mint. There are some debates in the linux forums for Xapp issue, but I do not know if it is the problem here. Apperently just installing xapp is not the solution. They say the issue can be related to drivers. But I do not know. I do not have same problem with other AppImage. (edited)
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S3Drive requires GPU acceleration in order to display the interface. Do you know if you have hardware rendering available on your OS?
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Actually yes. For instance I watch 4k videos without problem. The details of my graphics are as follow: Graphics: Device-1: Intel Alder Lake-P GT2 [Iris Xe Graphics] driver: i915 v: kernel Device-2: Bison Integrated Camera driver: uvcvideo type: USB Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 resolution: 1920x1080~60Hz API: EGL v: 1.5 drivers: iris,swrast platforms: x11,surfaceless,device API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.9-0ubuntu0.1 renderer: Mesa Intel Graphics (ADL GT2)
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Hi, I tried once again to run AppImage. Now I'm receiving this error (see picture). The app shows this and then after 5 second closes automatically.
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We'll need to update the AppImage release which we plan to do next week. We've had some technical issues with the build tools that we've almost resolved. ... but this indicates that indeed the app starts fine. Did you do any changes to your OS? Does Flathub release starts now? (edited)
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There were some actualizations in the system's actualization platform (but now do not remember what were they actually). But apperently OS platform added or changed something that had an impact on the app. Now I tried to re-install Flathub release and it works!! So this is perfect news for me and future Mint 22 users 🥳 (I still see the same error in AppImage, but now I do not mind it 😀)
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